Terms of service

For gift card buyers and recipients

• Each gift card is issued and sold by the business named on it. That business is responsible for honouring it, and its own terms (shown on the card) apply.
• The card's expiry is shown on the card. Most gift cards sold to consumers in New Zealand from 16 March 2026 are valid for at least three years from the date of sale.
• Treat your gift card link and code like cash. Anyone with the code can present it for redemption.
• Refund requests are handled by the issuing business. Your rights under the Consumer Guarantees Act and Fair Trading Act are not affected.

For businesses

• You are the issuer of your gift cards and are responsible for honouring them and for your obligations to customers.
• Proceeds from gift card sales are paid to your connected payment account. Giftcards.co.nz does not hold gift card funds.
• Subscription fees are charged monthly in NZD and include GST. If your subscription ends, sales stop, but your existing gift cards remain available for customers to check and redeem.
• You must provide accurate business details and keep your account secure, including two-factor authentication for owner and administrator accounts.
• You must not use the service for unlawful purposes or to sell gift cards for goods or services you can't provide.